BLUE BELL, PA — Unisys (NYSE: UIS) has been recognized as a leader in Avasant’s Digital Workplace Services 2024 RadarView™, earning accolades for its AI-driven solutions that enhance employee experience and workplace integration. This acknowledgment underscores Unisys’s commitment to advancing digital workplace services through strategic innovation and partnerships.
Patrycja Sobera, Senior Vice President and General Manager of Digital Workplace Solutions at Unisys, emphasized the company’s mission to modernize workplace environments. “Unisys is dedicated to transforming the modern workplace with innovative solutions that seamlessly integrate remote and hybrid workers and physical spaces with digital technologies. We support our clients as they adapt to evolving work environments and achieve greater productivity and security in their operations,” she said.
Unisys’s recognition stems from several key strengths highlighted in the Avasant report. The company excels in providing AI-enhanced digital workplace services that improve employee experience and frontline worker efficiency. With a focus on generative AI, Unisys has developed its Service Experience Accelerator to boost productivity through enhanced chatbot interactions, knowledge management, and automation.
The company’s investments in innovation are evident in its partnership with Microsoft, where it offers Microsoft 365 Copilot advisory services and operates a Gen AI factory for enterprise search and knowledge management enhancement. Unisys plans to extend its focus to human and physical workspaces, using data-driven insights to bolster business and HR performance. Additionally, its strategic alliances with platforms like ServiceNow, VMware, and Google enable comprehensive endpoint management and cybersecurity solutions.
Avasant Research Director Gaurav Dewan highlighted the industry’s shift towards linking employee experience with business outcomes. “Employee experience remains a top priority in digital workplace services. Enterprises are shifting from SLA-based pricing models to XLA-based models that link employee experience to business outcomes. Unisys offers experience-as-a-service solutions, leveraging predictive analytics and automation to continuously monitor and measure employee sentiment. Its commitment to enhancing employee experience through its portfolio of proprietary solutions and partner initiatives using technologies, such as Gen AI, has secured its position as a leader in Avasant’s Digital Workplace Services 2024 RadarView,” Dewan stated.
This recognition cements Unisys’s role as an industry leader, dedicated to providing innovative solutions that meet the evolving needs of modern workplaces.
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