Spectrum Mobile and Xfinity Mobile Introduce Satellite-Based Services Through Skylo

Comcast

STAMFORD, CT & PHILADELPHIA, PA — Charter Communications and Comcast have announced the launch of satellite-based communication services for their mobile brands, Spectrum Mobile and Xfinity Mobile, through a collaboration with Skylo, a leader in non-terrestrial network (NTN) services. This new feature, initially available on Samsung Galaxy S25 and Google Pixel 9 devices, is designed to provide customers with emergency messaging capabilities in areas without cellular or WiFi coverage.

The introduction of satellite-based services is a significant step in enhancing mobile connectivity. By leveraging Skylo’s advanced satellite network, customers can stay connected even in the remotest locations, ensuring they have access to critical communication tools when regular networks are unavailable. The service, currently supporting emergency messaging, extends to additional devices already equipped with satellite backup capabilities, including select Apple and Google devices.

Spectrum Mobile and Xfinity Mobile customers using Apple’s iPhone 14, 15, or 16 devices with iOS 18 have previously had access to similar backup services provided by device manufacturers. The new partnership with Skylo further broadens this capability and deepens the reach of satellite-based communication across both mobile brands. Plans to expand device compatibility are already in the works, promising even greater accessibility for users in the future.

The launch of this satellite feature is particularly beneficial for individuals relying on mobile connectivity in remote or rural locations, where traditional cellular networks may falter. It also provides an added layer of reliability for emergency situations, ensuring users can send and receive essential communications regardless of their physical location.

Beyond consumer applications, the satellite-based service is also being rolled out to Spectrum Business and Comcast Business Mobile customers, extending the benefits of advanced connectivity to enterprise users. Combined with existing offerings, such as access to one of the largest and fastest converged networks and millions of WiFi hotspots, Spectrum Mobile and Xfinity Mobile continue to enhance their competitive edge in the telecommunications sector.

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This development positions Charter Communications and Comcast as leaders in the innovative application of satellite technology within mobile networks. By integrating Skylo’s infrastructure, they are not only improving service reliability but also setting a high standard for uninterrupted connectivity. For users, this technological leap represents peace of mind and enhanced assurance that staying connected is always within reach, no matter where life takes them.

The collaboration with Skylo is another demonstration of how telecommunications companies are leveraging cutting-edge technology to meet evolving customer needs. Through this initiative, Spectrum Mobile and Xfinity Mobile reaffirm their commitment to delivering groundbreaking solutions that empower both personal and business communication in any environment.

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