KING OF PRUSSIA, PA — Sagent, a leading fintech company, has announced a new seven-year alliance with independent mortgage bank CMG Financial. The partnership aims to enhance the enterprise and homeowner experience, marking a significant strategic move for CMG amidst a challenging market cycle.
CMG Financial has been making headway in the industry through strategic mergers and acquisitions, including the recent acquisition of Homebridge’s retail division. “Smart fintech is a major part of CMG’s strategy,” said Christopher George, President and CEO of CMG Financial. “We’re confident Sagent is among the smartest partners in mortgage today.”
As part of its homeowner-first strategy, CMG is bringing its servicing business in-house and has chosen Sagent to power its servicing ecosystem. This includes LoanServ (system of record), CARE (homeowner experience), and DataScape (cloud-based data reporting and insights).
“Mortgage servicing is where lifetime customer relationships are managed and grown,” said Geno Paluso, CEO of Sagent. “Sagent can’t wait to help CMG build better relationships with today’s homeowners and buyers.”
CMG’s selection of Sagent followed a comprehensive market review, seeking a modern fintech partner that could provide highly configurable platforms and deep mortgage expertise. “After an exhaustive search, it was clear Sagent was the right servicing fintech partner needed to realize our homeowner-first vision,” stated Paul Akinmade, Chief Marketing and Strategy Officer at CMG Financial.
The partnership will leverage Sagent’s tech stack to support CMG’s ambition to create industry-leading customer retention in America’s $14 trillion servicing industry.
“Sagent takes its responsibility to deliver on these needs very seriously,” said Marianne Sullivan, COO of Sagent. “We’re honored to partner with CMG to power one of the best homeowner experiences in the mortgage industry.”
Sagent, with more than $2 trillion in outstanding mortgage balances on its platforms, is transforming the homeowner experience. The company offers the industry’s only enterprise, default, and consumer mortgage servicing platforms synced by real-time data, aligning servicing operations with cost control, optionality, and real-time policymaking.
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