KING OF PRUSSIA, PA — Sagent, a leading provider of mortgage servicing technology, has announced the appointment of Chris Marshall as its new Executive Chairman. Marshall, previously Vice Chairman and President of Mr. Cooper Group, is set to oversee Sagent’s strategy to deliver the mortgage servicing industry’s first-ever cloud-native software platform.
Marshall joined Sagent’s Board of Directors in 2022, following a multi-year agreement with Mr. Cooper. His new role will see him work closely with Sagent’s executive team to drive the company’s vision for the future of mortgage servicing.
The mortgage industry has long sought modernization, with servicing often seen as the final, most challenging mile. Sagent, with its cutting-edge technology and industry expertise, is posited to be the best software partner for America’s servicers.
“Sagent’s new platform will streamline processes and dramatically lower operating costs for servicers while significantly improving the customer experience,” said Marshall. His comment underscores the transformative potential of the platform that could revolutionize the $13 trillion mortgage servicing industry.
Marshall announced his intent to retire from Mr. Cooper last year and will transition out of his role leading Mr. Cooper’s businesses at the end of January. However, he will continue to lead efforts to raise capital for Mr. Cooper’s first Mortgage Servicing Rights (MSR) fund, while shifting his focus to Sagent and the success of its customers.
During his tenure at Mr. Cooper, Marshall led several initiatives to strengthen the company’s balance sheet, accelerate growth, and improve efficiencies across the company. These achievements bode well for his new role, where he will drive innovation in the lending and homeownership experience for America’s top mortgage players.
Sagent CEO Dan Sogorka expressed confidence in Marshall’s appointment, stating, “With his extensive experience and proven track record of success, Chris will keep Sagent in the lead on innovating the lending and homeownership experience.”
Marshall’s leadership at Sagent is expected to enable servicers to realize their vision of a single data and user experience across their entire operations. This move marks a significant step forward in the fintech industry’s ongoing efforts to modernize and streamline mortgage servicing.
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