PHILADELPHIA, PA — As the cost of living continues to rise, the City of Philadelphia is stepping in to provide some relief for residents struggling to pay their water bills. The city is reminding residents that it offers discounts to those who meet certain income and age requirements. Even households with higher incomes that are experiencing hardships, such as job loss, may qualify for water bill discounts.
For senior citizens aged 65 and older, the city offers a 25% discount on water bills. To qualify, seniors must live at the address listed on their application and have a water bill in their name. Additionally, the combined annual income of all household members must not exceed $38,800.
For low-income households finding it difficult to pay their water bills, the city provides assistance through the Tiered Assistance Program (TAP). This program aims to make water bills more affordable for qualifying Philadelphia residents and offers a unique feature: debt forgiveness. Once participants make 24 payments on the plan, the rest of their past balance is erased.
This debt forgiveness includes all existing charges on an account, encompassing penalties and principal. Initially, participants will notice penalties disappearing from their accounts, followed by the clearing of the principal amount.
Another significant advantage of TAP is that it lowers your water bill, regardless of how much water you use. That’s because when you qualify for TAP, your water bill is set to a consistent amount every month. By paying TAP bills in full and on time, participants can work towards erasing their debt.
Even residents unsure of their eligibility for assistance are encouraged to apply. If denied, they can still benefit from the city’s flexible payment agreement options to settle their water bills.
The application process is straightforward and requires only one form. Residents can apply for water bill assistance online, in person, or by mail, with online applications being the quickest and most convenient method.
For those without internet access or needing assistance with their application, the city offers help at partner locations. Residents can find the nearest location by visiting the city’s website or calling (855) 827-8373 for help. You can apply for assistance with your water bill to benefit from debt forgiveness opportunities by clicking here.
This initiative is a significant step towards alleviating the financial strain for many Philadelphians. With discounts and debt forgiveness, the city is addressing an essential aspect of living costs and offering residents a chance to regain control of their finances. It’s a move signals the city’s commitment to its residents’ welfare, particularly those most vulnerable.
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