BROOMALL, PA —  Nanonation and Factor4 have announced a groundbreaking partnership aimed at transforming how restaurants engage with their customers. By integrating Factor4’s Loyalty platform with Nanonation’s advanced Ordering Kiosk solution for Clover POS, this collaboration empowers restaurants to enhance customer retention, increase efficiency, and boost revenue.
Restaurants leveraging this integration can now seamlessly incorporate loyalty program participation directly into the ordering process at kiosks. This streamlined approach not only improves customer convenience but also drives loyalty program adoption, creating an incentive for diners to return. Combined with the efficiency of ordering kiosks, which have been shown to increase average order values by as much as 28%, the partnership sets the stage for significant gains in profitability. Research indicates that loyalty programs can grow a business’s profits by up to 95% through improved customer retention, amplifying the joint solution’s overall value.
“We’re thrilled to partner with Nanonation to integrate our Loyalty program into their innovative kiosk solutions,” said Dan Battista, CEO of Factor4. “This initiative represents a significant leap forward in creating a cohesive, omnichannel experience for diners. It underscores our commitment to ensuring that every customer transaction is convenient, rewarding, and engaging.”
Zac Rustad, Chief Product Officer of Nanonation, echoed the sentiment, saying, “Our collaboration with Factor4 helps create a better experience for kiosk users. Incorporating Factor4’s comprehensive loyalty capabilities into our kiosks means that our clients can provide their customers with even more reasons to come back and spend more. It’s about adding value to every interaction.”
This strategic partnership promises to redefine how restaurants use technology to deepen customer relationships and maximize revenue. By combining the proven advantages of loyalty programs with the efficiency of ordering kiosks, Nanonation and Factor4 aim to deliver a more engaging, rewarding, and profitable solution for restaurant operators. Looking ahead, this innovative integration is poised to set a new standard for the industry, helping businesses thrive in an increasingly competitive market.
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