NORRISTOWN, PA — MRO Corp. recently announced the expansion of its automated retrieval services for medical records, facilitating a more efficient exchange of patient information among healthcare providers for continuity of care (COC) purposes. This move marks a pivotal step towards enhancing healthcare outcomes and patient well-being while simultaneously reducing the operational burden on healthcare staff.
MRO’s innovative approach leverages technology to automate the data exchange process, ensuring quicker turnaround times, streamlined experiences for requesters, and heightened data accuracy with minimal human intervention. This automation is crucial in healthcare settings where the transition of patients between multiple care environments necessitates seamless access to their medical histories. By enabling better-informed care decisions, the technology plays a vital role in ensuring smooth care transitions and bolstering interoperability—the ability of different healthcare systems to work together.
The new capability promises safe, secure, and appropriate sharing of patient data, upholding stringent patient privacy standards. This development is particularly relevant in today’s healthcare landscape, where providers are often overwhelmed by the volume of requests for patient health information. MRO’s solution allows healthcare professionals to devote more time to delivering quality care by easing the information retrieval process.
Jason Brown, CEO of MRO, emphasized the company’s commitment to supporting healthcare providers. “Our solutions have been purpose built for providers so they can deliver timely care to patients who need it most and have the right information they need to make the best-informed decisions,” he stated. This focus on facilitating access to necessary patient information underscores the potential of technology to transform healthcare delivery.
The initiative builds on MRO’s previous efforts to automate risk adjustment requests through its clinical data exchange platform, enhancing payer-provider collaboration. Mo Weitnauer, Chief Product Officer at MRO Corp., outlined the project’s goals, stating, “This project standardizes the logging of COC as abstracts, can customize retrieval based on provider-defined abstract templates, and will streamline the delivery process through the creation of standardized deliverables that providers can easily read.”
By integrating continuity of care requests into its existing clinical data exchange platform, MRO is setting new industry standards for managing and sharing clinical data. The technology not only expedites the transfer of vital health information but also aligns with broader healthcare objectives to improve patient outcomes and satisfaction through more informed and timely care.
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