WILMINGTON, DE — GoodwillFinds has announced a strategic partnership with e-commerce return assurance provider Seel, enabling customers to return any item purchased on GoodwillFinds.com. The collaboration significantly enhances the customer experience, making it easier than ever to shop responsibly and confidently.
Customers can now purchase return assurance for any item across all categories on the site, from clothing and shoes to luxury and vintage items, electronics, housewares, and more. The process is seamless and hassle-free, with no return authorization required. Customers simply notify Seel of their intent to return an item, wait for a confirmation email with the shipping label, pack, and ship their item, and receive a full refund.
This new service positions GoodwillFinds to compete with the return policies of other digital resale websites and offers consumers more options when shopping responsibly. Second-hand shopping directly supports the circular economy, keeping items in use and out of landfills.
Jim Davis, Chief Revenue Officer of GoodwillFinds, expressed excitement about the enhanced convenience this partnership offers. “We are constantly looking for ways to make shopping on GoodwillFinds.com more convenient for those who recognize the power of shopping with purpose,” said Davis. “The new return capability allows us to provide every shopper with a better experience and the peace of mind that you are taken care of if your purchase isn’t quite what you were expecting or doesn’t fit in the way you hoped.”
As a non-profit organization, every purchase made on GoodwillFinds.com funds social service programs in local communities, including professional skills development, job training programs, and youth mentorship. The partnership with Seel ensures that shoppers can continue supporting these vital community programs even if they make a return. Returns are facilitated through Seel and do not affect the donations received by Goodwill members.
Choosing to shop with purpose not only funds Goodwill’s workforce development programs and strengthens communities but also keeps billions of pounds of items in circulation annually, supporting a more sustainable retail economy. For more information about GoodwillFinds’ social impact initiatives and to experience the enhanced shopping experience, visit GoodwillFinds.com.
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