Ethermed and MedPOINT Management Forge Path in AI-Driven Healthcare Administration

Ethermed and MedPoint Management

PHILADELPHIA, PA — Ethermed, a trailblazer in artificial intelligence (AI) solutions for healthcare, this week announced its partnership with California-based MedPOINT Management, Inc., a leading Managed Service Organization (MSO). The collaboration aims to streamline the cumbersome process of prior authorizations through Ethermed’s cutting-edge AI engine, promising to significantly reduce wait times and administrative burdens for over 10,000 healthcare providers and more than one million members in MedPOINT’s network.

Prior authorization, a prerequisite approval for certain medical services or medications, has long been criticized for its time-consuming nature, often delaying patient care. Ethermed’s AI engine seeks to revolutionize this process by automating prior authorization requests. The technology automatically identifies when such a request is needed and matches information against an extensive database, delivering rapid approvals or pinpointing the need for additional details without human intervention.

Daniel Friedman, Ethermed’s Founder and CEO, underscored the significance of the partnership, stating, “This partnership is a major milestone for AI-enabled healthcare delivery. We’re honored to propel MedPOINT into the next era of operations. Automating prior authorizations is just the beginning.”

The implications of this technological leap are profound. By integrating Ethermed’s AI engine, MedPOINT aims to enhance its commitment to value-based healthcare, ensuring timely access to necessary medical interventions, particularly for vulnerable populations. This initiative not only promises to cut down on administrative time but also aligns with broader industry goals of improving patient outcomes and operational efficiency.

Alex Carey, Chief Operating Officer at MedPOINT, highlighted the transformative potential of the partnership, noting, “Ethermed’s sophisticated prior authorization technology…streamlines authorization processing, reducing administrative time for our teams and our provider network.” The collaboration represents a significant step forward in automating complex requirements for prior authorization and optimizing care utilization across the board.

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Since initiating their collaboration a year ago, MedPOINT has successfully implemented Ethermed’s AI technology, processing over 4,500 prior authorization requests daily. With volumes expected to double by April, the system currently facilitates instant decisions for 70% of requests for key procedures and services, marking a substantial improvement in operational efficiency.

The partnership between Ethermed and MedPOINT Management heralds a new era in healthcare administration, where AI-driven solutions hold the promise of eliminating traditional bottlenecks and enabling providers to focus more on patient care rather than paperwork. As the healthcare industry continues to navigate the challenges of delivering high-quality, efficient care, such innovations underscore the critical role of technology in driving forward positive change.

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