NEWTOWN, PA — EPAM Systems, Inc. (NYSE: EPAM) has been recognized as a top IT sourcing vendor in the UK, achieving high customer satisfaction scores across multiple criteria, according to Whitelane Research. This recognition highlights EPAM’s strengths in digital transformation, application services, and innovative metrics within the UK IT sourcing market.
“We’re honored to be recognized by our clients as a top IT service provider in the UK,” said Balazs Fejes, President of EU and APAC Markets at EPAM. “This evaluation is a testament to the success of our ongoing client partnerships and our commitment to supporting their innovation journeys.”
The 2024 UK IT Sourcing Study by Whitelane Research surveyed over 300 Chief Information Officers from top IT spending organizations in the UK. These executives evaluated nearly 900 unique IT sourcing relationships based on key performance indicators and IT domains. The study represents one of the most comprehensive customer feedback reports in the UK’s outsourcing market. Thirty-four IT service providers were assessed, with EPAM receiving high satisfaction ratings. The company scored 80% in digital transformation and 79% in service delivery quality, surpassing the industry average of 75%.
“EPAM has received strong scores from their clients in their inaugural participation in this year’s UK IT Sourcing Study,” said Alex Van Den Bergh, Head of Research, Europe at Whitelane Research. “EPAM’s clients have shown particular appreciation for the company’s digital transformation expertise, helping internal teams transition from strategy and planning to design and implementation, and delivering new digital platforms, systems, and experiences.”
This latest accolade highlights EPAM’s competitive edge and its commitment to leveraging its engineering capabilities to help clients scale and transform effectively. The recognition by Whitelane Research reflects EPAM’s continuous effort to exceed client expectations and deliver exceptional IT solutions in the UK.
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