PHILADELPHIA, PA — DZConneX, a subsidiary of Day & Zimmermann, secured the number one position in the 2023 Baker’s Dozen Customer Satisfaction Ratings for Total Workforce Solutions, according to industry magazine HRO Today. This recognition marks a significant achievement for DZConneX, which has been a consistent performer in these rankings since 2018, including securing the second place in 2022.
The Baker’s Dozen rankings are based on customer satisfaction surveys conducted with buyers of Recruitment Process Outsourcing (RPO) and Managed Service Program (MSP) services. Providers who have clients participating in both RPO and MSP offerings in the Baker’s Dozen process are eligible for consideration. The survey measures responses across three subcategories–service breadth, deal sizes, and quality–using a predetermined algorithm that weighs questions and categories based on their importance.
This year’s recognition underscores DZConneX’s commitment to delivering comprehensive workforce solutions, helping clients optimize talent acquisition and management. The company leverages its proprietary Total Talent ConneX ecosystem to develop customized programs catering to businesses of various sizes and industries.
“Talent acquisition and management have evolved significantly in recent years. Companies today need a partner who can provide best-in-class talent, innovative solutions, and top-notch program management,” said Marcia Hagood, Vice President, DZConneX.
The firm offers integrated technology, tools, and insights that enable strategic business decisions and growth. Their managed services and recruitment process outsourcing programs are uniquely configured to meet customers’ needs, offering custom talent solutions for a wide range of business types and industries.
Hagood further noted that earning the top ranking requires trust and confidence between providers and clients, emphasizing the high-touch service and program customization DZConneX offers to build and maintain successful programs.
For more information about the 2023 Baker’s Dozen Customer Satisfaction Ratings, visit www.HROToday.com.
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