WEST READING, PA — Customers Bank, a subsidiary of Customers Bancorp (NYSE: CUBI), has once again been recognized as one of America’s Best Banks by Forbes. This marks the seventh time the over $22 billion asset bank has earned a place on the prestigious list, underscoring its track record of financial strength and operational excellence.
Now in its 16th year, Forbes’ America’s Best Banks ranking evaluates the 200 largest publicly traded banks and thrifts in the nation by assets. The top 100 are determined based on key metrics, including growth, credit quality, and profitability for the 12 months ending September 30, 2024, as well as stock performance for the 12 months ending January 10, 2025.
“Customers Bank is thrilled to be recognized as one of America’s Best Banks,” said Sam Sidhu, president and CEO of Customers Bank. “We adhere to a unique operating model that is anchored around a single point of contact, a focused product offering and a culture of exceptional customer service. This recognition from Forbes highlights our financial strength and commitment to outstanding credit quality.”
The ranking methodology includes a comprehensive evaluation of factors such as net interest margin, return on average tangible common equity, return on average assets, CET1 ratio, efficiency ratio, nonperforming assets as a percentage of total assets, reserves as a percentage of total assets, and risk-based capital ratio. It also takes into account operating revenue growth and net charge-offs as a percentage of total loans.
This latest accolade affirms Customers Bank’s commitment to maintaining a robust financial foundation while delivering exceptional service. Looking ahead, the institution remains focused on sustaining its high standards of credit quality, operational efficiency, and customer-based solutions to strengthen its leadership in the industry.
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