DOYLESTOWN, PA — Bucks County Towing, part of the Fred Beans Automotive Group, has been awarded the prestigious Gold award by AAA, recognizing them as a top roadside assistance provider on the East Coast. This accolade celebrates their exceptional service and commitment to customer satisfaction.
Towing Manager Anthony Camillo accepted the award on behalf of his team at a recent AAA national event, emphasizing the team’s dedication to swift and effective service. “This award represents our commitment to customer satisfaction,” Camillo stated. “Our priority is communication; we aim to keep customers informed, letting them know first that we received their request for help and then to provide updates about our estimated response time.” Camillo, who has been with Beans for 29 years, continues to drive a tow truck and manage operations, ensuring efficiency and success.
A celebratory luncheon on October 14 brought together the Bucks County Towing team, regional AAA managers, and Fred Beans Automotive Group leadership. Beth Beans Gilbert, vice president of Fred Beans Automotive Group, praised the team’s efforts: “We are so proud of our towing team for going above and beyond to deliver on our Better at Beans promise. This award was a collaborative effort and it took each person focused on the same goal of putting our customers first.”
Bucks County Towing provides essential services not only to Fred Beans customers at their CARSTAR Auto Body and Collision shops and dealership service centers in New Jersey and Pennsylvania but also responds to independent and AAA calls throughout Bucks County. Their recognition by AAA highlights their role as a reliable and efficient service provider dedicated to keeping drivers safe and informed on the road.
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