HARRISBURG, PA — This week, Attorney General Michelle Henry announced a lawsuit against Concord Auto Protect, Inc., a vehicle service repair contract company based in King of Prussia. The company is accused of scamming vehicle owners with aftermarket warranties that falsely promise full coverage for repairs.
The lawsuit alleges that Concord Auto Protect, along with its owner/operator Alon Salman, fails to pay for necessary repairs and expenses as outlined in their contracts. The company also reportedly refuses to provide refunds or respond to customer calls when the faulty warranties are exposed.
Attorney General Henry emphasized the impact on affected consumers, stating, “These consumers were falsely led to believe that, in signing a contract, their vehicle repairs would be covered. Instead, Concord Auto Protect stole that peace of mind and money owed to customers for repairs by denying claims and withholding services.” She highlighted that many victims relied on their vehicles for essential activities like getting to work, medical appointments, and grocery shopping. When their claims were denied, they were left with broken-down vehicles and unpaid repair bills.
The lawsuit further claims that Concord Auto Protect dodged consumer phone calls and failed to return messages, exacerbating the frustration and financial strain on affected customers.
The Office of the Attorney General seeks restitution for consumers who fell victim to this aftermarket vehicle warranty scam, aiming to hold Concord Auto Protect accountable for its deceptive practices.
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