Scam Alert: Americans Lose $12.5 Billion to Fraud – Could You Be Next?

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WASHINGTON, D.C. – Newly released data from the Federal Trade Commission (FTC) reveal a staggering $12.5 billion in consumer losses to fraud in 2024, marking a 25% increase over the prior year despite stable reporting levels. The sharp rise in monetary losses underscores the growing sophistication and effectiveness of scam tactics.

According to the FTC’s annual data book, 38% of individuals who reported fraud in 2024 said they lost money, compared to 27% in 2023. This significant increase makes clear that the financial cost of scams is escalating even as the number of fraud incidents remains unchanged at 2.6 million reports.

Investment Scams and Imposters Top the List

Investment scams accounted for the largest share of reported losses, with $5.7 billion in consumer funds stolen in 2024. This represents a 24% increase from 2023, as scammers increasingly targeted individuals seeking financial security through investments. Imposter scams were the second-largest fraud category, with reported losses totaling $2.95 billion.

Government imposter scams, which involve individuals falsely claiming to represent agencies such as the IRS or Social Security Administration, saw a substantial rise in losses, climbing by $171 million to $789 million in 2024.

Payment and Contact Methods

A troubling trend emerged in 2024 as more consumers lost money to scams involving payment by bank transfer or cryptocurrency than all other payment methods combined. These methods are often favored by scammers due to their speed and difficulty in reversing transactions.

Email remained the most common channel used by scammers to contact victims, followed by phone calls and text messages. The growth of digital communication methods has broadened the avenues for fraudulent schemes, allowing scammers to tailor their tactics to deceive more individuals.

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Business, Job Scams See Rapid Growth

Online shopping scams were the second-most frequently reported category, yet job and employment agency scams within the business and job opportunities category saw the most explosive growth. Reports of such scams tripled from 2020 to 2024, with losses skyrocketing from $90 million to $501 million over the same period. These scams often prey on individuals searching for remote or flexible work opportunities, making them particularly devastating during times of economic uncertainty.

The Consumer Sentinel Network’s Role

The FTC’s Consumer Sentinel Network continues to serve as a critical tool in fighting fraud. This database aggregates reports from consumers, law enforcement agencies, the Better Business Bureau, and other organizations. The data, including over 6.5 million reports in 2024, underpins law enforcement investigations and helps identify emerging fraud trends.

Of these reports, more than 1.1 million were related to identity theft, emphasizing the pervasive threat it continues to pose to consumers. While the FTC does not resolve individual complaints, the information collected through Sentinel aids federal, state, and local authorities in investigating and prosecuting fraud.

Combating Fraud through Awareness and Action

“The data we’re releasing today shows that scammers’ tactics are constantly evolving,” said Christopher Mufarrige, Director of the FTC’s Bureau of Consumer Protection. He affirmed the Commission’s commitment to identifying and addressing these threats while protecting the American public.

A comprehensive report of all submissions received in 2024 is now accessible through the FTC’s data analysis platform. The site, available at ftc.gov/exploredata, provides detailed insights and statistical information, designed to support transparency and inform public understanding.

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Looking ahead, the FTC encourages consumers to stay vigilant and informed to reduce their susceptibility to fraud. Awareness of common schemes, secure financial practices, and prompt reporting of suspicious activity are vital steps in combating the rising tide of scams. Through continued vigilance and collaboration, the FTC aims to adapt to the evolving tactics of scammers and reduce the financial toll on consumers.

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