WASHINGTON, D.C. — The Federal Trade Commission (FTC) has released its 2024 Annual Report on Refunds to Consumers, showcasing $337.3 million refunded to individuals affected by a range of unlawful business practices throughout the year. These refunds stem from the agency’s ongoing enforcement efforts to protect consumer interests and ensure accountability for misconduct.
The report details key cases, including a $99.3 million refund to consumers misled by Benefytt Technologies into purchasing fraudulent health plans. The case is one of many examples in which the FTC took action to reclaim funds for those harmed by deceptive practices. Refund distributions occurred nationwide, with the report offering a state-by-state breakdown and a list of notable cases initiated in 2024.
Additionally, the report outlines the FTC’s refund systems and methodologies. It explains how the agency identifies eligible individuals, processes refunds, and calculates payments. These measures ensure that consumers harmed by unfair or deceptive conduct receive rightful compensation wherever possible.
Chris Mufarrige, Director of the Bureau of Consumer Protection, underscored the importance of these efforts, stating, “Getting money back for people across the country is a top priority for the FTC.”
The FTC reaffirms its commitment to combating unlawful practices, securing restitution for victims, and fostering a fair marketplace for all. By holding businesses accountable and prioritizing consumer recovery, the agency continues to play a vital role in safeguarding public trust.
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