WEST CHESTER, PA — Barclay Friends, a Kendal Affiliate, is thrilled to announce that following an extensive survey conducted by the Department of Health, the community has achieved a deficiency-free rating. This exceptional milestone reflects the community’s unwavering commitment to providing top-quality care and a nurturing environment for all residents.
During the comprehensive survey, state and federal regulations were meticulously reviewed to ensure Barclay Friends met the highest standards of care. The process included detailed interviews with residents and employees, thorough policy reviews, and keen observations of care practices and dining services.
Earning a deficiency-free rating is a significant accomplishment, as only approximately 10% of skilled nursing centers in the United States successfully achieve this distinction. This milestone is also a repeat performance for Barclay Friends, having attained this honor two years in a row. It underscores the hard work and dedication to excellence in every aspect of the services and care provided.
Barclay Friends is committed to maintaining the highest standards of care and creating a safe, comfortable, and enriching environment for all residents. “Receiving a deficiency-free rating is a testament to Barclay Friends’ dedication and the exceptional care we provide. I am deeply grateful to the employees, residents and their families for their unwavering support and trust,” shares Maria Santangelo, Chief Executive Officer of Barclay Friends.
Families of residents have shared their positive experiences, further highlighting the impact of Barclay Friend’s outstanding care:
“My father has been at Barclay Friends in the Personal Care Area (Preston) for two years. Everyone was and is welcoming. The nursing care is excellent. He joins in all the activities. My father gives the best recommendation for Barclay Friends. He tells me he is happy there.”—Sonja A.
“I am forever grateful for the outstanding care – physical and emotional – that my mother received while residing at Barclay Friends. They made my mother’s transition into her new home SO much better (safer and enriching) than my experience with other senior living communities and, frankly, so much better than I could have ever imagined. My thanks to all staff; you are all special people and truly gifted at what you do.” – Eva
Barclay Friends stands committed to fostering an environment that prioritizes the well-being and happiness of residents. This deficiency-free rating reflects their dedication to these values, and the community pledges to continue upholding the highest standards of care.
For more information about Barclay Friends, visit https://bf.kendal.org/community-life/community-overview/
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About Barclay Friends: Barclay Friends is a Kendal affiliate offering a home environment and warm, compassionate care. Services for older adults include Residential Living, Memory Care, Personal Care, and Skilled Nursing Care. Barclay Friends employs a dedicated staff with many years of service who understand that focusing on residents’ individual needs enhances their quality of life.
About Kendal
Founded on Quaker principles and guided by Values and Practices, Kendal Affiliates provide independent living, assisted living, memory support, skilled nursing and rehabilitation care. Kendal-affiliated senior living communities are located in Hanover, New Hampshire; Ithaca and Sleepy Hollow, New York; Northampton and Easthampton, Massachusetts; Lexington, Virginia; the Washington Metropolitan Area; West Chester, Pennsylvania; Oberlin, Ohio; and Sonoma Valley, California. In Ohio, Kentucky and Massachusetts, Kendal at Home provides the CCRC at Home model.
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