BRYN MAWR, PA — Aqua Pennsylvania is reminding customers with limited income they have an opportunity to apply for its Customer Assistance Program (CAP). The year-round discount program, designed by the Essential Utilities company, aims to alleviate the financial burden of water and wastewater bills for eligible households.
CAP not only offers discounts on monthly bills but also provides an additional benefit for those who consistently meet their payment deadlines. Customers who make timely monthly payments will receive a $25 credit toward any outstanding balances they had before enrolling in the program.
“We believe everyone deserves access to clean, safe, reliable water and wastewater services, but we recognize we all need a hand sometimes,” said Rita Black, Director of Community Assistance Programs at Essential Utilities. “We’re proud to roll out this new customer assistance program to ensure service remains affordable for our customers.”
Customers interested in applying for CAP can use an income calculator tool to check their eligibility status. For detailed information on eligibility requirements and application instructions, customers can call 1-888-282-6816 or visit www.hardshiptools.org/MyApp.
The CAP initiative is just one of several programs Aqua Pennsylvania has in place to support customers who may need financial assistance. The company states that it continues to develop and implement strategies to ensure that every household in the state has access to clean, safe, and reliable water and wastewater services.
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