MALVERN, PA — Cantaloupe, Inc. (Nasdaq: CTLP) has introduced its Engage Pulse card reader, a cutting-edge payment solution aimed at transforming the arcade and amusement industry. Designed to maximize revenue potential, the Engage Pulse features a ladder pricing model that enables customers to purchase multiple plays in one transaction, offering a smoother payment process and boosting operator profitability.
The move comes as the amusement industry sees rapid growth in cashless payments. According to Cantaloupe’s 2024 Micropayment Trends Report, cashless transactions accounted for 63% of amusement machine sales in 2023, with consumers spending over $100 million. The average cashless transaction value of $6.13 far exceeded the $0.81 average for cash purchases, underscoring the strong consumer demand for digital payment systems.
“The amusement and gaming industry has long struggled with the limitations of cash-only payments, which often result in missed opportunities and frustrated customers,” said Gaurav Singal, Chief Technology Officer of Cantaloupe, Inc. “Our Engage Pulse device transforms this experience by allowing customers to purchase multiple plays upfront in a single transaction.”
Operators adopting Engage Pulse have reported immediate results. Lieberman Companies, a major amusement operator in Minneapolis/St. Paul, saw significant revenue growth after implementing the technology. “Sales were up 85% year over year at our trampoline park locations in November and December,” said Tim Zahn, Vice President of Operations at Lieberman Companies. “Customers are spending $2–3 more than the default $1 price on these games, making payment quick and easy.”
Key features of the Engage Pulse include:
- Ladder Pricing Interface for seamless purchase of multiple plays in one transaction.
- 3.5-inch Color Touchscreen for intuitive user interaction.
- Cashless Payment Compatibility to expand customer reach and increase transaction size.
- Integration with Existing Machines, with transaction data synchronized to Cantaloupe’s Seed Live platform.
“The Engage Pulse is more than just a payment device – it’s a complete solution for operators looking to maximize their revenue while providing an exceptional customer experience,” added Singal.
By eliminating the friction of repeated card swipes and cash handling, Cantaloupe’s Engage Pulse positions itself as a game-changer, helping arcade and amusement operators thrive in an increasingly cashless economy.
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