MALVERN, PA — Cantaloupe, Inc. (Nasdaq: CTLP) has unveiled Suites, an innovative suite management system designed to enhance the hospitality experience at stadiums and venues. Part of the Cheq platform, Suites promises to simplify how venues manage premium suite pre-orders, offering a more streamlined and user-friendly experience for both suite owners and venue operators.
Suites offers suite owners unprecedented control over their food and beverage pre-orders. Unlike traditional systems that rely on manual updates or phone calls for last-minute changes, Suites allows modifications up until a designated cut-off time through a mobile or desktop app. This seamless process updates concession providers automatically, eliminating the need for last-minute interventions and ensuring a smooth event-day experience.
Jake Stone, vice president of partnerships at Cantaloupe, highlights this feature as a key advantage. “The ability for suite owners to modify their orders up until a customizable cut-off time is a key differentiator that sets Suites apart from the competition,” he explains. “This feature, combined with the Cheq platform’s user-friendly interface, makes it easier than ever for venues to deliver a premium experience that provides opportunity for revenue growth.”
Flexibility is another standout feature of Suites. It integrates seamlessly with the Cheq platform’s self-service kiosk and mobile ordering solutions, yet it can also function as a standalone product. This gives venues the flexibility to choose the best suite management solution tailored to their needs, without being locked into additional technologies. Prospective customers can adopt Suites independently, while existing partners can enhance their current systems with this new tool, a distinction that sets Suites apart from competitors requiring proprietary setups.
Suites addresses the typical challenges of suite management by replacing chaotic, error-prone processes with an organized, efficient system. This web-based solution helps venue staff prepare in advance, reducing last-minute changes and focusing on exceptional customer service.
“Suites is a game-changer for stadiums and venues looking to elevate their suite management capabilities,” says Jake Stone. “By offering a flexible, standalone solution that integrates seamlessly with our existing offerings, we’re empowering our customers to choose the setup that best meets their needs while delivering exceptional service to suite owners and attendees.”
With Suites, Cantaloupe aims to set a new standard in venue management, offering a streamlined and effective solution that enhances the overall experience for all involved.
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