Ricoh Recognized in 2024 Gartner Magic Quadrant for Document Management

Ricoh USA

EXTON, PA — Ricoh has earned a spot in Gartner’s inaugural 2024 Magic Quadrant™ for Document Management, an acknowledgment that underscores the company’s leadership in providing innovative solutions for modern business challenges.

The Gartner Magic Quadrant evaluates companies based on their ability to deliver comprehensive document management tools and practices for storing, processing, and accessing content to meet personal, team, and enterprise needs. Ricoh is among 15 organizations included in this important industry benchmark for the first time.

Ricoh supports businesses globally through its Process Automation suite, a suite of configurable solutions designed to simplify operations, enhance productivity, and accelerate results for customers across a range of industries. By automating document-intensive processes, reducing manual intervention, and fostering digital transformation, Ricoh’s solutions enable clients to optimize resources and create streamlined workflows.

“In a global market where businesses are seeking to create their customers’ experience, optimizing operational efficiency, effective document management and process automation solutions are more critical than ever,” said Takahiro Irisa, Senior Corporate Officer and President of Ricoh Digital Services Business Unit. “We believe this recognition from Gartner underscores the effectiveness of our offerings in solving the diverse business challenges facing our customers.”

Irisa added, “We are committed to creating people-first workspaces that enhance business performance and inspire individual potential. That’s why we will continue to invest in our digital services and technologies to adapt our solutions to evolving customer needs.”

With this recognition from Gartner, Ricoh strengthens its position as a trusted partner for organizations striving to manage increasing volumes of digital and physical documents while ensuring compliance and efficiency. Looking ahead, Ricoh remains focused on advancing its digital services, driving innovation, and empowering businesses to thrive in a dynamic digital landscape.

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