WASHINGTON, D.C. — With the 2025 tax filing season officially underway, the Internal Revenue Service (IRS) is urging taxpayers to utilize the extensive suite of online tools and services available at IRS.gov. The announcement comes as the agency braces for its busiest period, particularly around the Presidents Day weekend, when calls to IRS phone lines typically surge.
Taxpayers are encouraged to take advantage of numerous digital resources designed to provide quick answers, simplify the filing process, and reduce reliance on phone assistance. The IRS reminds taxpayers that many common tasks, such as filing returns, checking refund status, and finding tax help, can be completed seamlessly online.
File Faster with Electronic Options
According to IRS data, 93% of taxpayers now file their federal income tax returns electronically, with most opting for direct deposit for their refunds. The IRS strongly recommends this approach, as paper checks are statistically 16 times more likely to encounter issues, such as being lost, stolen, or delayed.
For those seeking free filing solutions, IRS Free File is now open to taxpayers with incomes of $84,000 or less. This guided software simplifies the process and is available through October 15. Additionally, taxpayers in 25 participating states can take advantage of Direct File, a free web-based service that allows them to e-file federal and state tax returns simultaneously in both English and Spanish.
Community-based options also remain available through Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs. These services provide free tax preparation assistance to individuals meeting certain eligibility criteria, such as those with limited incomes, senior citizens, and individuals with disabilities.
Accessing Tools and Information 24/7
A key resource highlighted by the IRS is the Individual Online Account. Taxpayers can use this secure platform to view their tax records, check refund status, set up payment plans, and manage various tax-related tasks. Users can also access their Identity Protection PIN (IP PIN), a six-digit code that safeguards against tax-related identity theft.
Additionally, the “Where’s My Refund?” tool remains a go-to option for tracking the status of federal tax refunds. Recent updates to the system enhance clarity by providing detailed, plain-language updates, which reduces the need for taxpayers to call the IRS for information.
For questions about filing, eligibility for deductions, or other tax matters, the Interactive Tax Assistant (ITA) tool offers personalized guidance based on individual circumstances.
Prioritizing Accuracy and Prevention
The IRS emphasizes the importance of having all required tax documents ready before beginning the filing process. Using checklists provided on IRS.gov, taxpayers can avoid common errors that may delay their refunds. Individuals should also review new income reporting guidelines, particularly regarding Form 1099-K.
To combat tax-related identity theft, the IRS encourages taxpayers to request an IP PIN, which acts as a layer of protection when filing a return. Identity Theft Central on IRS.gov offers additional guidance for individuals concerned about potential fraud or misuse of their personal information.
Seeking Professional Help
The IRS also advises taxpayers to consult reputable tax professionals for assistance. The agency’s online directory connects users with qualified preparers and includes tips for avoiding fraudulent “ghost preparers.” Taxpayers are reminded that they remain ultimately responsible for the accuracy of their returns, even when using a preparer.
Looking Ahead
The IRS’s extensive range of online resources represents a significant effort to streamline the tax filing process and enhance customer service. By leveraging these tools, taxpayers can save time, reduce stress, and avoid unnecessary delays during the 2025 tax season. Moving forward, the IRS aims to continue improving its digital infrastructure to meet the evolving needs of taxpayers nationwide.
Taxpayers can access IRS.gov at any time to find reliable answers to their tax-related questions. The platform provides a wealth of resources, including the dedicated Tax Law Questions page, which offers detailed guidance on various tax topics. For additional assistance, individuals can visit the Let Us Help You page, a comprehensive hub of tools and information designed to support taxpayers effectively.
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