NORRISTOWN, PA — MRO Corp has once again cemented its leadership in the release of information (ROI) services market, earning the prestigious 2025 Best in KLAS award. The recognition comes as part of the annual Best in KLAS: Software and Services report, underscoring MRO’s unmatched performance in customer satisfaction and excellence.
Notably, MRO achieved top marks in all five customer excellence pillars evaluated in the report – loyalty, operations, services, relationship, and value. The company also garnered an A+ in the relationship pillar, based on broad reviews submitted by more clients than any other vendor in its category. This year’s award marks the eleventh time MRO has achieved this honor in the past twelve years.
“Achieving Best in KLAS for eleven of the last twelve years is an incredible milestone, but the real credit goes to our clients,” said Ben Zmigrodski, President of Provider Solutions for MRO. “Our strong partnerships and the dedication of our team drive our relentless pursuit of excellence in everything we do. As we further automate clinical information exchange and expand our technology into new applications, our top priority remains unwavering – delivering the highest levels of satisfaction and business success for our clients.”
The Best in KLAS designation is highly regarded in the healthcare industry, highlighting the top-performing vendors based entirely on feedback from providers and payers. KLAS conducts over 30,000 interviews annually to ensure an impartial and comprehensive evaluation of vendor performance. Awards are granted to those who consistently demonstrate exceptional value, innovation, and impact within their respective markets.
Adam Gale, CEO of KLAS, praised the winners’ dedication to advancing healthcare standards. “Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to their hard work, dedication, and passion – all of which are needed to drive our industry forward.”
MRO’s consistent recognition as Best in KLAS reflects its commitment to exceeding customer expectations, shaping the future of ROI services through cutting-edge technology and a client-centered approach. Looking ahead, the company plans to continue investing in automation and expanding its solutions to meet the evolving needs of the healthcare community. With innovation and client satisfaction at its core, MRO is poised to lead the way in clinical information exchange for years to come.
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