EXTON, PA — truCX has partnered with technology and cybersecurity distributor GTS to transform how sales partners approach customer experience baselining and insights. This collaboration combines truCX’s advanced capabilities with GTS’s extensive network, providing tools and strategies to help sales partners thrive in the evolving CX landscape.
The partnership offers significant benefits for GTS’s sales partners, who will now have access to truCX’s platform, designed to identify areas for CX improvement and implement effective changes. Through enhanced training and workshops, partners can fully utilize the platform’s potential, enabling them to improve engagement and deliver tailored solutions to meet customer needs.
“Our partnership with GTS is a pivotal step in our mission to democratize world-class CX baselining,” said Richard Tarity, truCX Founder and CEO. “Combining our innovative platform with GTS’s expertise allows sales partners to unlock new opportunities and deliver superior customer experiences.”
Mark Stackpoole, CEO of GTS, added, “By integrating truCX’s cutting-edge technology into our offerings, our sales partners will be better equipped to exceed customer expectations and secure long-term success.”
This collaboration positions truCX and GTS to drive CX excellence in 2025 and beyond, setting a new standard for customer engagement and satisfaction within the technology and services industries.
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