PHILADELPHIA, PA — The City of Philadelphia Department of Revenue has resumed door-to-door investigations as part of its standard practices to ensure tax compliance and verify eligibility for assistance programs. These visits aim to address outstanding tax issues or confirm account details for individuals, businesses, and nonprofit organizations.
Officials emphasize that these visits are both precautionary and service-oriented, often initiated only after multiple prior notices are sent through the mail. Agents may visit homes or businesses to verify billing addresses, investigate unfiled taxes, or assist enrolled participants of property tax relief programs. Rarely, visits may involve serving court orders or enforcing business closures if licenses are revoked.
To prevent confusion over legitimacy, residents are urged to recognize official agents by their navy blue polo shirts or jackets labeled “City of Philadelphia Investigations.” Agents also carry Revenue Agent badges, drive city-issued vehicles, and provide business cards. Upon arrival, agents will introduce themselves, show identification, and clearly explain the purpose of their visit.
Notably, agents will never request sensitive information like Social Security Numbers or tax return details during these visits, ensuring the process remains secure and transparent. Taxpayers or businesses seeking assistance or clarification about their tax obligations are encouraged to directly contact the Department of Revenue for support, including flexible payment plans and relief options.
This renewed effort reflects the department’s proactive approach to balancing tax compliance and taxpayer support while maintaining public trust in its operations.
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